Privacy policy

Last updated: October 3, 2025

At Reactistan LLC, your privacy matters. We collect and use only the information we need to process your orders, improve your shopping experience, and communicate with you about your purchases. We do not sell your personal data.

Our online store is powered by Shopify, which helps us securely process payments and manage our website. This policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

We may collect the following types of personal information when you visit or shop with us:

  • Contact details: name, shipping and billing address, phone number, and email.

  • Payment information: credit or debit card details, payment confirmation, and transaction records (processed securely by Shopify or other payment partners).

  • Account details: if you create an account, we store your username, password, and preferences.

  • Order activity: items you view, add to your cart, wishlist, or purchase, plus return or exchange history.

  • Communications: details you include when emailing us or using our contact form.

  • Device & usage info: IP address, browser type, device identifiers, and site activity (collected automatically using cookies or similar tools).

How We Use Your Information

  • Order processing: fulfill purchases, handle shipping and returns, and communicate about your order.

  • Customer support: respond to inquiries or issues.

  • Personalized shopping: remember your preferences, recommend products, and improve our website experience.

  • Marketing (optional): send email updates about new products or promotions (you can unsubscribe anytime).

  • Security & fraud prevention: protect our site, verify transactions, and detect suspicious activity.

  • Legal compliance: meet tax, accounting, and other legal obligations.

Sharing Your Information

We share your information only as needed to provide our services:

  • With Shopify: to host our store, process payments, and help secure transactions.

  • With trusted service providers: for shipping, analytics, marketing tools, and customer support.

  • When legally required: to comply with laws or respond to valid legal requests.

  • If you direct us to: for example, if you use social media logins or share content publicly.

We do not sell your personal data.

Cookies & Tracking

Our site uses cookies and similar technologies to keep your cart working, remember preferences, and help us improve performance. You can adjust your browser settings to block or delete cookies, but some features may not work properly.

Your Choices

  • Marketing emails: unsubscribe anytime by clicking the link in our emails.

  • Account info: you can update or delete your account by contacting us.

  • Privacy rights: Depending on your state or country, you may have rights to access, correct, delete, or request a copy of your personal data. Email us if you’d like to exercise these rights.

Security & Retention

We use industry-standard security measures to protect your data, but no method is 100% secure. We keep personal information only as long as needed for orders, support, legal compliance, and business purposes.

International Access

Our store currently ships only within the United States. If you visit from another country, your information will be processed and stored in the U.S., where privacy laws may be different.

Changes to This Policy

We may update this policy as our practices evolve. If we make material changes, we’ll update the date at the top and post the new version here.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Reactistan LLC
105 Roadrunner Drive, Ste 12
Sedona, AZ 86336-3767
USA
hello@reactistan.com